Compliance and Practice Advice Services

Caroline is available to provide advice on any regulatory compliance or pharmacy practice issue. Advice is tailored to your needs and can be provided face to face or via phone or video consultations. Associated reports are prepared as required.

For further information or to book a consult contact us

Compliance and Practice Update and Advice Subscription Service
.Annual membership includes:
  • Three half hour consultations, during which advice and information is provided via a combination of phone, video consult and/or email on topics and at a time suitable to the subscriber
  • Four written updates on regulatory and practice issues a year, exclusively for signed up members
  • Subscribers have access to the advisory service within two working days (usually sooner)
  • Advice topics include any regulatory or practice topic, for example prescriptions, vaccinations, SOPs, pharmacy assessment system, PSI inspection or registration issues, medicines legislation
  • Modifications to this service are available on request, for example additional advisory calls
  • Members can avail of our other services at competitive rates

This service is available at a competitive introductory rate and can be booked via our website store
Alternatively contact us for further information, to arrange a complimentary introductory call or to subscribe

Audits (Standard, Detailed or Specific Audits)

Audits are based on the PSI inspection model and associated regulatory requirements and can incorpoarte the requirements of other bodies as required, for example the HSE. Caroline will work with you to tailor our auditing service to your needs. Pharmacy audits are one of our most popular services.

The standard audit packages include:
Half Day Audit:
  • Pre-audit preparation documents
  • A half day onsite audit based on the PSI inspection model (more detailed than a routine PSI inspection)
  • Verbal feedback at end of audit
  • A detailed written report summarising the audit findings, their regulatory/practice basis and recommendations
  • Follow up call to address questions and discuss the report
Full Day Audit: All items in the half day audit, plus:
  • A review of all areas in more detail, and/or
  • A review of other areas the PSI sometimes review, for example at new opening inspections, and/or
  • A review of areas that the HSE review, and/or
  • Detailed review of additional services, for example residential care home services, veterinary services, vaccination services and/or MDS or testing services
  • This service can be adapted to your needs and is discussed in advance
Vaccination Audit:
  • Based on the PSI vaccination inspection model (more detailed than a routine PSI inspection)
  • Verbal feedback at end of audit
  • A detailed written report summarising the audit findings, their regulatory/practice basis and recommendations
  • Follow up call to address questions and discuss the report

Modifications/ additions to the audit package are available on request, including:
  • Extended audits, e.g. a two day audit reviewing the pharmacy in detail
  • Detailed audit of a particular practice area, e.g. residential care homes or prescriptions
  • Audit of additional areas, e.g. testing services or automated dose dispensing
  • Modifications for new pharmacy openings
  • Additional advice, e.g. on implementing audit report recommendations
  • An overarching report, e.g. where a number of pharmacies within a group are audited
  • Presentations on findings to interested parties, e.g. pharmacy owners, board members

For further information or to book any of our audit packages contact us

Pharmacy Assessment System Services

Caroline has assisted many pharmacists with their assessment systems and is available to work with you to provide the service you require.

 PSI Pharmacy Assessment System services include:
  • Review of your pharmacy assessment system
  • Verbal and/or written advice on how to effectively complete the system's review and action plan sections
  • Advice on how to use the system as a quality improvement tool and to help reduce the frequency of future inspections
  • Reports on the findings
Visit our dedicated Pharmacy Assessment System Services Page for detailed information.

For further information or to book an a pharmacy assessment system review contact us
If you would like to know more about PharmaConsult's pharmacy compliance services contact Caroline at 087 4198376, email: caroline@pharmaconsult.ie/ info@pharmaconsult.ie or contact us here